RUSSELL HOTEL, Kampala – A Smart Stay in the City

I had a mixed experience at the hotel. The rooms were big and spacious, clean, and quiet, which was great. However, the service left a lot to be desired, as I encountered some issues with payment and room allocation. The location was convenient, especially for accessing a major supermarket, but the overall cleanliness could have been better.

I had a wonderful stay at the hotel. The rooms were extra spacious with a huge bed and windows offering a lovely view of Nkurumah road. The modern amenities provided were simply exceptional. However, the dining options fell short of expectations with issues like an old hot milk dispenser and unprepared breakfast. The location was superb, right in the city center, offering a quiet escape with stunning city views.

The hotel's location is fantastic, right in the middle of the city with everything within reach. The rooms, although lacking windows, were spacious and decently comfortable. The service was friendly, but some improvement in social skills would be appreciated. The dining experience was satisfactory, offering tasty meals. The facilities met basic needs, albeit with room for enhancement.

My stay at the hotel was a mix of positives and negatives. The room was clean and well-appointed, offering plenty of space to work and relax, but the air-conditioning was a bit weak. The service, especially from the front desk receptionist Joseph, was awesome, and the security staff were exceptional. The location is superb for those wanting to stay in central Kampala, with easy access to the city CBD. The dining experience was of high quality, starting early in the morning, but there were limited options for breakfast. Overall, the facilities were satisfactory.

The hotel had damp and inconvenient rooms, but they were a good size and an upgrade was available. The service was a mix of arrogance and friendliness, with a need for improvement in serving meals. The location was central with access to necessary shops, but some areas were crowded. The dining experience was reasonable but lacking in drink variety. The facilities were not specified.

My stay at the hotel was quite pleasant overall. The rooms were very comfortable, especially the bed, and the staff was very accommodating. I enjoyed the friendly service. However, the hotel lacked some basics one would expect from a 3-star establishment, although the room was large and quite nice.

My stay at the hotel was a mix of good and not-so-good experiences. The rooms were spacious and quiet, but the noise from the city traffic disrupted my sleep. The location was central and provided a nice view of the city, although it was near crowded streets. The service was a bit lacking in flexibility, but the front desk receptionist, Joseph, was exceptionally helpful and friendly. The dining experience could have been more attentive to customers' needs, especially in terms of variety. Overall, the facilities were decent, with room for improvement.

I had a mixed experience at this hotel. The rooms were very good, clean, and well-appointed with a nice view, but the service left something to be desired. The location was superb for exploring central Kampala, but the dining options were limited during my stay.